Cloud-based Remote Monitoring Platform for MSPs 

Manage your customers' IT infrastructure with our scalable, secure, and affordable monitoring suite designed for managed service providers and cloud service providers.

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Custom dashboard displaying time series charts for CPU, memory usage, response time, and other metrics

Solve the challenges in your customers' IT stacks with our remote monitoring platform 

Monitor your front-end and back-end infrastructure remotely using our full stack monitoring solution.

Infrastructure Monitoring

Agent-based server monitoring to view key performance indicators of Windows, Linux, VMware hosts, FreeBSD, Docker, and macOS servers.

Plugin Integrations

Use our readily available plugin integrations like MySQL, Apache, Nagios, or write your own plugin using Python, Shell, PowerShell, Batch, or VB to monitor your custom infrastructure.

Cloud Monitoring

Monitor resource usage and operational data for numerous cloud services running on Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). Track, and optimize the cloud cost by allocating the spending to one or more business units across teams, projects, and customers.

Cloud monitoring circular flow diagram
A dashboard showing a high-level overview of network device performance metrics

Network Monitoring 

Monitor network performance of devices, such as routers, switches, firewalls, load balancers, printers, UPS devices, and storage devices. Track the health, and troubleshoot app performance on your virtualization platforms.

Application Performance Monitoring

Monitor and trace the performance issues of applications running on Java, .NET, Ruby, PHP, Node.js and mobile platforms. 

A bar chart showing a breakdown of the slowest method calls
A area chart showing DNS resolution time

End-user Experience Monitoring

View the uptime and performance of websites, web applications, API endpoints, mail servers, DNS, and more from over 110+ locations globally.

Microsoft Applications Monitoring

Measure performance attributes of Microsoft applications, including Exchange, IIS, SQL, BizTalk, SharePoint, Office 365, Active Directory, failover clusters, and Hyper-V.

Kloud Solutions logo

Site24x7 is our preferred monitoring tool. The solution is quick to deploy, easy to manage, provides all the key insights we required, and has a responsive support team. Recently we worked with our parent company Telstra on completing an audit for AWS Managed Service Provider program, Site24x7 was key to us passing this audit. I would highly recommend Site24x7 to other IT teams or solution providers.

customer head shot
David Harbert
Head of managed services digitisation, Telstra

Customized Features for Remote Monitoring

Achieve all your remote monitoring needs(RMM) with our flexible monitoring solution.

Multi-tenancy

Securely manage the accounts of multiple customers. Gain total visibility into client systems and scale to accommodate any number of customers.

Rebranded Monitoring Platform

Rebrand your monitoring platform and reports with a custom name, logo, and URL so that you can promote your brand, and customers can identify with it.

Remote Control

With our agent based monitoring, you can now take remote actions to rectify errors in your client environment.

In-depth Roles and Permissions

Utilize individual operational roles to monitor and manage customer accounts. Unified licensing offers account admins full control on subscription and billing activities across customer accounts, including control over upgrades, add-on purchases, and alert credits.

Flexible Dashboards

Create customized dashboards, NOC views, and business views highlighting all metrics slowing down your website, with your clients.

Detailed Reports and Service Level Agreements

Get insightful reports to view the live status of your infrastructure. Send SLA reports to update customers about your service consistency.

Deep Integration

Integrate with best of breed productivity tools such as Slack, HipChat, Microsoft Teams, Zapier and incident management solutions such as PagerDuty, ServiceDesk Plus, ConnectWise and OpsGenie.

Policy Driven Alerting and AIOps

Set thresholds and notification profiles for your resources to alert and escalate issues. Reduce MTTR(mean time to repair), build a proactive approach to performance monitoring and get your decision making faster using the AI capabilities.

IT Automation
Automatically orchestrate incident remediation across infrastructures, AWS EC2 instances, and virtual machines running across your hybrid IT.
Flexible Pricing

Take advantage of highly scalable and cost-effective pricing to mitigate risks from customers' fluctuating demands.